Trenloria policy library

Terms of Use

Last Updated: April 2025

These Terms of Use (“Terms”) explain how you may use the Trenloria website and its content (“Service”), operated by Trenloria Ltd (“Trenloria Ltd”, “we”, “us”, or “our”). By accessing or using Trenloria, you confirm that you have read, understood and agree to follow these Terms. If you do not agree, you should not use this website.

Trenloria is an independent information and comparison platform focused on licensed UK providers that offer gaming-related services. Trenloria does not operate any gaming environment.

1. Who Can Use Trenloria

By using Trenloria, you confirm that:

  • You are at least 18 years old.
  • You have the legal capacity to enter into an agreement.
  • You are accessing our content from a place where viewing information about gaming services is allowed.
  • If you act for a business or organisation, you are authorised to accept these Terms on its behalf.
  • You are responsible for following the laws and rules that apply in your location.

2. What Trenloria Provides

Trenloria offers:

  • Independent overviews of UK-licensed gaming platforms.
  • Side-by-side comparisons of welcome packages, ongoing promotions and key features.
  • Information about payment options, customer support and safety tools.
  • Links and guidance related to balanced and responsible use of gaming services.

Our Service is for information only. We do not:

  • Provide or host games.
  • Handle deposits, withdrawals or any other payments.
  • Give guarantees about results or outcomes on third-party services.
  • Offer financial, legal or investment advice.

Any action you take based on information found on Trenloria is your own decision and responsibility.

3. Accounts and Access

Most areas of Trenloria can be used without creating an account. If we introduce features such as favourites, alerts or newsletters, you agree to:

  • Give correct and current information.
  • Keep your login details secure and not share them.
  • Inform us promptly if you suspect unauthorised access.

We may suspend or close an account if these Terms are breached, if misuse is detected, or if required by law or regulation.

4. Acceptable Use Rules

When using Trenloria, you agree that you will not:

  • Use the Service for illegal, harmful or abusive purposes.
  • Share content that is unlawful, defamatory, discriminatory, threatening or violates any rights.
  • Copy or extract large portions of the website using automated tools without our written consent.
  • Try to interfere with, bypass or damage our systems, security measures or data.
  • Reuse our content to build a competing service without permission.
  • Present yourself as representing Trenloria or Trenloria Ltd without clear authorisation.

We may use technical, organisational or legal measures to protect the Service if we detect or suspect misuse.

5. Intellectual Property

All text, design, graphics, logos and other materials on Trenloria are owned by Trenloria Ltd or used under licence.

You may:

  • View and read our content for personal use.
  • Share links to our pages.
  • Use short excerpts with clear credit to Trenloria.

You may not:

  • Copy or reproduce substantial parts of our content.
  • Edit and publish our content as your own.
  • Use our brand name, logo or design in a way that suggests official partnership without written consent.

If you submit feedback, comments or other materials, you keep your rights but grant us a licence to store, display, adapt and use that content as part of our Service.

6. Privacy and Cookies

Your use of Trenloria is also subject to:

  • Trenloria Privacy & Data Safety Policy – how we collect, use and protect personal data.
  • Cookie Preferences Policy – how cookies and similar tools work and how you can manage them.

By using the website, you accept these policies.

7. Third-Party Sites and Partners

Trenloria contains links to external platforms. Please note:

  • These services are operated by third parties, not by us.
  • Their conditions, offers and policies may change without notice.
  • We are not responsible for their content, conduct, availability or customer support.

We may receive fees or commissions if you visit or register with partner platforms through links on Trenloria. Such arrangements support the Service but do not change our aim to provide clear and honest information. We do not list every provider or offer available in the UK.

8. Disclaimers

We make reasonable efforts to keep information accurate and current, but:

  • All content is provided “as is”, without warranties or promises.
  • We cannot ensure that every detail, promotion or condition is always complete or up to date.
  • Third-party operators may update their rules, offers and terms at any time.
  • You should always review the latest information on the official website of each provider before making any decision.

We:

  • Do not manage or control third-party platforms.
  • Are not responsible for your decisions, spending or experience on external websites.

9. Limitation of Liability

To the maximum extent allowed by law:

  • Our total liability for any claim related to your use of Trenloria is limited to £100 or the amount you have paid us in the last 12 months (whichever is greater).
  • We are not liable for indirect or consequential losses, including loss of data, loss of income, interruptions, reduced service availability, or loss of opportunity related to this website or third-party sites.
  • You use Trenloria and any linked services at your own discretion.

10. Balanced Use and Support

Trenloria promotes safe and measured use of gaming services. We recommend that you:

  • Set clear limits before taking part in any activity.
  • Treat gaming as leisure only.
  • Avoid using essential funds, savings or credit for this purpose.
  • Seek help if you feel your behaviour is becoming difficult to control.

Support is available from independent organisations such as GamCare, Gamblers Anonymous, Samaritans and NHS support services. Contact details are listed on our Smart & Safe Use page.

11. Changes to These Terms

We may revise these Terms from time to time, for example if laws or our services change.

  • The most recent version will always appear on this page.
  • The “Last Updated” date will show when changes came into effect.
  • By continuing to use Trenloria after updates, you accept the revised Terms. If you do not agree, you should stop using the website.

12. Termination of Access

We may, at our discretion:

  • Change or remove parts of the Service.
  • Restrict or block access for users who breach these Terms or applicable laws.
  • Fully discontinue the Service if necessary.

You may stop using Trenloria at any time. Provisions that logically continue to apply (such as intellectual property, disclaimers and limitation of liability) will remain in force.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any dispute connected with these Terms or your use of Trenloria will be handled by the courts of England and Wales, without limiting your statutory consumer rights.

14. Contact Details

If you have questions about these Terms or our Service, please contact:

Trenloria Ltd
Email: support@trenloria.co.uk

Important Notice

Trenloria is an information and comparison website only. We do not provide gaming services and are not responsible for your decisions or outcomes on third-party platforms. Always check full terms and conditions on each provider’s official website before registering or taking part in any activity.